The Certified Nusedsm Advantage
The Certified Nused Story |
The Certified Nusedsm brand was developed by PlanITROI, a Microsoft Authorized Refurbisher, because there has been an obvious lack of standards available for refurbished computers. This lack of standards has created a great deal of confusion among buyers. There are a dozen or more descriptions for PCs that are being sold as something other than brand new. This makes it difficult for the consumer to know the difference among refurbished, reconditioned and recertified, let alone nine or ten other categories of used, refurbished and off-lease products.
How is a buyer to determine which previously owned and refurbished PC represents a great value and a smart purchase?
Much in the same way certain luxury car brands have distinguished their previously owned vehicles as Certified Pre-Owned automobiles meeting very high standards, similar quality inspections and support levels can be applied to Certified Nused PCs. The Certified Nused brand was created to define uniquely qualified, hand-selected, “newly used” PCs that meet strict quality, functionality and cosmetic requirements. Multiple manufacturers’ brands including Dell, HP, Compaq, Lenovo/IBM, Panasonic, Toshiba and others have the potential to qualify for the Certified Nused seal.
Simply put, Certified Nused PCs represent the highest quality pre-owned computer in the market. Any PC distinguished by the Certified Nused seal has passed a multi-point quality checklist and is 100% functional. Each PC has been refurbished by a select Microsoft Authorized Refurbisher, and comes with a genuine, licensed Microsoft Windows XP operating system and a Certificate of Authenticity label affixed to the unit. |
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In addition, Certified Nused products will have:
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Like-new cosmetics (unless otherwise designated)
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Like New: |
Just what it says... 100% functional and product looks new inside and out. |
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Scratch and Dent: |
Don't judge a PC by its cover. These cosmetically imperfect PCs are 100% functional and operate the same as "Like New". Cosmetically, they just have more imperfections. |
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New documentation
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A new box
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Complete accessories (new keyboard and mouse with desktop systems)
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90-day warranty with up to 3 years available
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Technical and spare parts support for up to 3 years. |
PlanITROI supplies and supports Certified Nused sm equipment including: Systems, laptops, LCD monitors, printers, accessories, spare parts and more.
PlanITROI supplies and supports major brands:
 Dell |
Panasonic |
HP |
IBM |
Lenovo |
Toshiba |
Samsung |
Gateway |
Fujitsu |
Sony |
Compaq |
Apple |
ViewSonic |
NEC |
Acer |
Where do Certified Nusedsm computers come from?
PlanITROI sources its equipment from Fortune 500 companies that are early adopters of technology. These companies use the equipment for 0 days up to a couple of years. PlanITROI receives hundreds of thousands of computers annually and only sells merchants functional, complete and cosmetically like new or "Scratch and Dent" technology.
Certified Nusedsm equipment meets higher standards than used refurbished or off-leased equipment:
As a Microsoft® Authorized Refurbisher PlanITROI takes Certified NusedSM equipment to the next level. We expertly certify our equipment to OEM specifications with the end user in mind.
Genuine Microsoft® XP Windows |
Complete accessories (New Keyboard & Mouse on Systems) |
Like-new cosmetics |
Warranties from 90 days to 3 years |
New box |
Technical and spare parts support for up to 3 years |
New documentation |
Free tech support for merchants |
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Second Home Computer
• Have more family members than you have computers? There’s no need to wait for your turn on the computer when an affordable, high quality Certified Nusedsm PC can be at your fingertips.
• A perfect addition to a home network. With this wireless ready PC you can access the Internet, conduct your information searches, complete homework assignments on time and more. | |
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Great for Families
• Tight budget? No need to sacrifice on quality for a universal family computer when a great pre-owned, commercial grade, Certified Nused PC is such a good value.
• Working from home? Whether you are bringing work home or have a home-based business, this affordable technology has the speed and memory to allow you to work with any business software. | |
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School Children
• This PC is just right. Every child today needs computing power and access to the Internet. The reliability of a Certified Nused PC will serve all school children from K-12 equally well. Your student will have the power and speed to handle his or her educational needs for years to come, and you will not have to spend more than necessary to provide it. | |
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College Students
• Tuition costs are high, so your PC should be affordable. More than ever, college students require reliable yet affordable PCs. A Certified Nused notebook is perfect for classroom or dorm. Take notes and use the built in wireless capability to send and receive email and link to the Internet. A Certified Nused PC with like-new cosmetics can be shipped quickly anywhere, in a new box with new documentation. Each PC comes with genuine Microsoft Windows XP for refurbished computers and a Certificate of Authenticity label affixed to the unit. | |
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Home Office and Small Businesses
• Keep costs down while staying competitive. This pre-owned computer needed to pass a multi-point quality checklist to become a Certified Nused PC. Whether you have extensive computing needs or you are an occasional user, you can have the confidence that a Certified Nused PC will enable you to operate your business using affordable, reliable technology. | |
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Out in the Field
• Reliability Matters. With a PlanITROI Certified Nused PC, particularly a rugged Panasonic ToughbookTM Computer, you have a proven brand with a proven track record of field service reliability. As with all Certified Nused PCs, each Toughbook Computer has been fully refurbished by a Microsoft Authorized Refurbisher (MAR) to a superior level and is fully operational to OEM specifications. Simply stated, it represents the greatest value for the premier pre-owned ruggedized PC on the market. | |
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Retirees on the Move
• Need an affordable, high quality PC backed by a warranty? A Certified Nused PC will allow you to send and receive email and photos, search for information and surf the Internet. When you are traveling, take a Certified Nused notebook with you. Each PC is guaranteed to be 100% functional on arrival and comes with a 90-day warranty. Warranties up to 3 years are also available. | |
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Organizations Seeking to Match Their Current Equipment
• Find more of the same technology. Many organizations require PCs that match those currently deployed. Keeping the same equipment, which may no longer be manufactured, often simplifies equipment maintenance and the training of new staff members. Certified Nused computers of various models and configurations that match your specifications, represent a low-cost, high quality solution for meeting technology requirements. | |
The Certified Nusedsm Quality Process at PlanITROI
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Hand-Selected PCs
Not every PC can qualify to become a Certified Nused PC. Before a notebook or desktop system can earn the Certified Nused designation, it is hand-selected from all the PCs received at the PlanITROI facility. A potential Certified Nused PC must first meet required functionality and operational requirements, as well as certain cosmetic criteria.
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Potential Problems are Identified
Customers want peace of mind when they are about to purchase a refurbished PC. That is why as a Microsoft Authorized Refurbisher, PlanITROI technicians have been trained to thoroughly examine a potential Certified Nused computer. Everything is checked, from core functionality to the most basic components such as cover screws and keyboards. A full OEM diagnostic test on each PC is performed, using software required by the OEM, for a complete evaluation of the PC according to model, configuration specifications, and performance standards. | |
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DoD 5220.22-M compliant erasure. Preparation for a New Operating System
Certified Nused PCs are preinstalled with a new, licensed, genuine Microsoft Windows XP operating system. To prepare the PC for this installation all hard drives are first completely and thoroughly wiped and data sanitized. Customers will be receiving a PC with a “clean” hard drive.
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Rigorously Reconditioned
To live up to the higher expectations customers have for a Certified Nused PC, each computer must receive a thorough reconditioning. If new parts are required, they are installed. If the LCD screen image is not sharp and it cannot be repair or replaced, it is removed from the line. If cosmetically, a PC is not in “Like-New” condition, it will be designated "Scratch & Dent" but it will have the same functionality as a “Like-New” PC.
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Genuine Microsoft Windows XP Operating System Pre-Installation
Certified Nused PCs are processed by PlanITROI, a select Microsoft Authorized Refurbisher (
MAR). This means that each PC will have a genuine Microsoft Windows XP operating system and a Certificate of Authenticity (
COA) label affixed to the computer. Customers buying a Certified Nused PC will likely see two
COA labels on the PC, one is for the original operating system installation and the second is for the pre-installed operating system from PlanITROI.
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Multipoint Quality Control Testing, Meticulous Inspection
To increase customer confidence that each Certified Nused PC will function and look as expected, each PC receives a multipoint quality test. Among the many tests, batteries are tested to confirm they meet power provision requirements, start-up processes are double-checked, screen images are reviewed for clarity…even the cover latches are checked again. It is a meticulous process but only the best PCs can be considered for the Certified Nused seal. | |
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Beyond Clean
No one wants to handle or type on a PC keyboard that has been in someone else’s hands. That’s why each Certified Nused PC is not just wiped, it is thoroughly cleansed and keyboards are sanitized.
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Accessories and Information, All Included
Certified Nused PCs from PlanITROI, regardless of brand, come with new documentation that is designated for that PC. This information is found in each box, along with the power cord and other core accessories.
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Packaged For Protection
Before a Certified Nused PC can be shipped out, it is placed in a new box with protective packaging and securely sealed with security tape that guards against damage while being delivered to its new home. | |
Second Home Computer
When our ten year-old twin daughters had to gather information for their Geography reports at the same time we had to get a dozen emails sent out, we knew our house was at least one PC short. Our search for a perfect second home computer brought us to the Certified Nused PCs. We knew we did not want to spend a lot, but we wanted reliability, a warranty and a PC that looked good in the family room. A Certified Nused PC that had been processed by a Microsoft Authorized Refurbisher fit the bill. Thanks for making our decision easier.
Sincerely,
Beth & Andrew W.
Kansas City, MO
A Large Family with Large Needs for PCs
There are six of us in our household, including four kids ranging from 6 to 17 years old. Our need to access the Internet for everything from online shopping to checking-out the school events’ calendar, created a need for more computer time. As the economy tightened up, however, so did our spending budget. The word “value” took on a whole new meaning at our home. Your pre-owned, Certified Nused PC met our needs for a PC that had the quality, speed, wireless configuration, warranty and price…in other words, value. The fact that the laptop is from a Microsoft Authorized Refurbisher is an added bit of reassurance.
Thank you.
Tom N.
Los Angeles, CA
Just Starting a Small Business
My friends who are small business owners told me that starting a business is often more expensive than you think. “You have to keep an eye on costs at every level,” was the guidance. One area that concerned me was the technology expense. I needed at least three PCs but I also needed to keep the costs down without sacrificing quality. My Certified Nused PCs, from a Microsoft Authorized Refurbisher, enabled me to purchase commercial grade computers, with an extended warranty, at a price my start-up operation could handle.
Yours Truly,
Donna C.
Columbus, OH
A Company Needed More of the Same Equipment
Our customer service group has 75 inside reps and 25 outside reps. The inside reps used the same model and configuration desktops and the outside reps used the same notebooks. When a few of our three year old PCs required replacement we found it easier and more economical to put the same exact Certified Nused model in their places. The staff was familiar with the computers and the configurations were the same. With a warranty and reasonable prices, there was no need to buy new.
Jim B.
Manager, IT Desktop Support
Retired but Still Connected
My husband recently retired and I had left my job a few years ago. We wanted to “hit the road” but still wanted stay in touch via Wi-Fi connections to the internet when we travel. On our new “fixed income lifestyle” we searched for a notebook that best fit our budget. Your selection of Certified Nused notebooks, all from a Microsoft Authorized Refurbisher, provided us with multiple options for an excellently refurbished PC. Traveling with the confidence of an extended warranty on our PC just made our purchase decision that much easier.
Catherine H.
Bridgewater, NJ
Away to College
Just after I “helped” pay my tuition for my next year at college, I found that I needed a new computer. Well, not a brand new computer, just a good quality reliable computer that I could take to class and work with in the dorm or library. A friend told me about Certified Nused PCs and how their functionality is guaranteed out of the box. He explained the difference between a used PC I might find at any auction site and Certified Nused PCs from a Microsoft Authorized Refurbisher. Everything he said was true. It started right up, genuine Microsoft Windows XP is preinstalled and cosmetically it looks great. It is a good PC at a good price. Thanks.
David S.
Atlanta, GA
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