Premium Pre-Owned Toughbook Computers
Table of Contents:
Professional & Personal Uses:
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The Toughbook Advantage for Public Sector
Government agencies, like any enterprise, must strive for maximum efficiency while meeting the demands of those who depend on them. Toughbook® rugged mobile computers stay operational longer and require fewer repairs than conventional laptops, which equates to a lower total cost of ownership and greater return on investment (ROI)—a measurable savings to taxpayers. | |
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Utilities
Whether exploring potential energy resources or maintaining pipelines in the field, there’s no question utility workers face some of the harshest working conditions around. Toughbook® mobile computers that are built to withstand anything from salt and moisture on an offshore rig to dirt in the field.
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School Children
This PC is just right. Every child today needs computing power and access to the Internet, but kids aren't always the most careful. With the ruggedness of a Toughbook computer your child will have the power and speed to handle his or her educational needs for years to come, and you will not have to worry about drops or spills. | |
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Insurance
Today’s ever-evolving insurance landscape leaves inspectors, adjusters, sales agents and even vehicle repair facilities with little room for downtime when it comes to serving customers more effectively and efficiently. Rugged Toughbook laptops, stay operational longer with less downtime and fewer repairs. Key advantages include, integrated mobile broadband, daylight-viewable touchscreens, exceptional battery life and convenient carrying handles. | |
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Businesses on the Move
Keeping costs down while staying competitive is important for any small business. Repeatedly replacing computers that have taken a beating can be eliminated with the number one ruggedized computer available today. Whether working from your car or in an airport, the reliability of a Toughbook computer results in a lower total cost of ownership and greater return on investment. | |
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Out in the Field
To be successful, a service business must have a reputation for reliability and superior customer service. Panasonic Toughbook mobile computers ensure reliable connectivity through integrated wireless technology. And Toughbook computers are built with a rugged exterior that can withstand the rigors of even the most challenging workplace environments. The result is a robust mobile computing solution that helps minimize downtime while increasing productivity.
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A History of Being Green
The Microsoft Authorized Refurbisher behind this Toughbook Computer has been at the forefront of the "Green" and Sustainable IT movements well before "Green" became a popular buzz word. It has consistently advocated that corporations and government agencies keep their retired Computers and other IT assets out of the waste stream and the world's landfills. Not just because zero-landfill policies are more eco-friendly, but because it has long recognized that there is a strong global demand for high quality ruggedized computers. |
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What is a MAR?
A Microsoft Authorized Refurbisher is certified by Microsoft and permitted to preinstall a genuine Microsoft Windows XP operating system on a refurbished PC. Only large established refurbishers that have met strict qualifications can be considered for the
MAR status. To be certified as a
MAR, a PC refurbisher is required to have processed a minimum volume of 5,000 laptops and desktops each month for a 12-month period. It also needed to confirm that it has adequate systems for data wiping and reporting, including conformance to Department of Defense or similar standards, and is compliant with all environmental regulations. In addition, a
MAR must prove that it has the technical expertise to install large volumes of Microsoft Windows XP, and has the security protocols in place to handle the similar quantities of software licenses. |

Expertly reconditioned Toughbook Computers that are designated “Scratch & Dent” may have cosmetic imperfections, but they are 100% functional and operate the same as pre-owned Toughbooks Computers in “Like-New” condition.
All pre-owned Toughbook Computers come with:
• New documentation
• A new box
• Complete accessories
• 90-day warranty with up to 3 extended years available
• Technical and spare parts support for up to 3 years
Pre-owned Toughbook Process
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Hand-Selected Toughbook Computers.
Not every Toughbook laptop will make it through the multi-point quality checklist to become a premium, pre-owned, fully refurbished Toughbook computer. It first must be hand-selected from all the Toughbook computers received at the select Microsoft Authorized Refurbisher’s facility. It then must meet initial functionality requirements, as well as certain cosmetic criteria. | |
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A Complete Evaluation.
Customers want peace of mind when they are about to purchase a refurbished Toughbook laptop. They need to count on their Toughbook computer whether they are in a police car, a fire truck, an ambulance, or any environment where fully rugged durability and reliability matter. That’s why a full diagnostics test is run on each computer using software required by the OEM. A complete evaluation of each Toughbook computer is performed and checked against its model configuration specifications and performance standards. | |
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Checklist Review, Identification of Potential Problems.
The multipoint quality evaluation checklist for evaluation includes, but is not limited to:
• Exterior cosmetics
• Handles and strap rings
• Functionality of the doors, latches and covers
• Power test and boot-up functionality
• Screen functionality, with additional testing for touchscreen models
• Touchscreen calibration
• Touchpad functionality and check for wear marks
• Keypad functionality and check for wear marks
• Screen check for blemishes or scratches
• Screen image clarity
• Battery tests | |
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Complete Data Erasure
Even if hard drives were erased by a previous owner, they are checked for any data. Each hard drive is then thoroughly wiped and data sanitized according to DoD compliant standard, 5220.22-M. Customers are guaranteed to receive a Toughbook computer with a “clean” hard drive. | |
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Rigorously Reconditioned.
To live up to the higher expectations customers have for a Toughbook computer, each laptop will receive a thorough reconditioning. If new parts are required, they are installed. If the LCD screen image is not sharp and it cannot be repaired or replaced, it is removed from the line. If cosmetically a Toughbook computer is not in “like-new” condition, and it cannot be brought to like-new condition, it will be designated accordingly with cosmetic imperfections noted. | |
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Genuine Microsoft Windows XP Operating System Pre-Installation.
The select Microsoft Authorized Refurbisher (MAR) that is evaluating and refurbishing these Toughbook Computers, is certified to install a genuine Microsoft Windows XP operating system. This process enables only a MAR to affix a Certificate of Authenticity (COA) label to the computer. Customers buying a refurbished Toughbook computer from this MAR will likely see two COA labels in the unit, one is for the original operating system installation and the second is for the pre-installed operating system. | |
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Quality Control Testing, Meticulous Inspection
To increase customer confidence, each Toughbook computer is tested again before moving to the final cleaning and packing process. All processing and image functions are checked again as well all ports, covers, latches and seals. A final cosmetic evaluation and rating is confirmed so that the "like-new" designation can be confirmed as appropriate.
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Beyond Clean
No one wants to handle or type on a PC keyboard that has been in someone else's hands. That's why each Toughbook computer is not just wiped, it is thoroughly cleansed and keyboards are sanitized. All ports are "blown clean" again with an air gun and all port covers securely fastened.
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Accessories and Documentation. All Included.
Each Toughbook computer comes with new documentation and manual designated for that unit. This information is found in each box, along with the power cord and other core accessories. | |
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Packed for Protection.
Before a Toughbook computer can be shipped out, it is placed in a new box with protective packaginig that guards against damage while being delivered to its new home. | |
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